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Everything you need to know about our plans
Credits are the universal currency for all operations in CiteDash. Different actions cost different amounts — for example, a Quick research costs ~11 credits, while a Standard research costs ~50 credits. Your credit balance resets each billing cycle.
Both give you the same features and credit allowance. Annual plans are billed once per year at a discounted rate — for example, Pro is $29/mo monthly vs $23/mo on annual ($278/yr, saving $70). Monthly plans renew every 30 days and can be cancelled anytime with no commitment.
Your full credit allowance is deposited at the start of each billing cycle. Monthly plans get credits every 30 days (e.g., Pro gets 2,500 credits/month). Annual plans get the full year of credits upfront (e.g., Pro gets 30,000 credits/year). Unused credits do not roll over; your balance resets when the new cycle begins.
Yes! Every new account gets 100 free trial credits to explore all features. No credit card required.
Absolutely. Upgrades take effect immediately — you get instant access to better models, more credits, and higher limits. Downgrades are scheduled for the end of your current billing cycle so you keep your current plan benefits until then.
We accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely through Stripe — your card details never touch our servers. For users in East Africa, we also support mobile money payments including MTN Uganda, Airtel Uganda, and M-Pesa Kenya.
Your data is retained for 90 days after cancellation. You can export everything at any time, including references, documents, and research sessions.
Citation sources are the academic papers, articles, and web pages CiteDash searches and cites in your reports. Higher plans let you pull from more sources per research session — for example, Pro searches up to 250 sources while Ultra has unlimited sources.
CiteDash uses real academic databases (Semantic Scholar, OpenAlex, CrossRef, PubMed, arXiv) and verifies each citation against its source. An automated hallucination check flags any unsupported claims before your report is finalized.
It's how many research or writing tasks can run at the same time. On the Starter plan you can run 1 generation at a time, while Max allows 5 in parallel — useful when you're working on multiple papers simultaneously.
Good models (Starter) are fast and capable for everyday research. Best models (Pro) offer higher quality writing and deeper analysis. Excellent models (Max/Ultra) give you access to the most advanced AI for complex systematic reviews and nuanced academic writing.
All plans can export to PDF, DOCX, and Markdown. Export is available for all users.
Templates are one-click presets that configure your research, notes, assignments, or review Q&A with expert settings — citation style, source count, tone, section structure, and AI instructions. Free accounts get 24 essential templates. Higher plans unlock specialized templates for medical research, legal analysis, thesis writing, and more — up to 78 templates on Ultra.
Yes! CiteDash can generate AI illustrations for your reports. The number of images generated per document depends on your plan — from 1 image on Starter to up to 10 on Ultra. Images are generated to complement your research content.
CiteDash supports Quick summaries, Standard research, Deep research (recursive multi-step), Detailed reports, Literature reviews, and Systematic reviews. All research types are available on all paid plans.
Absolutely. Your research sessions, documents, and library files are private to your account. We never share your data with other users or use it to train AI models.
No. Mobile money subscriptions are valid for 30 days from payment. You'll receive an email when your plan expires. To continue, simply make a new payment from your billing page.
The library lets you upload your own PDFs and documents. CiteDash indexes them with AI so they can be searched and cited alongside academic sources in your research. Higher plans allow more library files.
Costs vary by complexity: Quick research ~11 credits, Standard ~50, Detailed ~60, Deep research ~150, Literature review ~210, Systematic review ~300. Notes cost ~21 credits and Review Q&A ~11 credits per session. These are estimates — actual costs depend on source count and output length.
You can continue using CiteDash in read-only mode — browsing past research, accessing your library, and exporting existing work. To run new research or generate content, you'll need to wait for your next billing cycle or upgrade to a higher plan with more credits.
We offer a 30-day money-back guarantee on all card payments. If you're not satisfied within 30 days of your purchase, contact support for a full refund — no questions asked. After 30 days, monthly plans can be cancelled anytime and you keep access until the end of your billing cycle. Annual plans can also be cancelled anytime with access retained until the term ends, but are not refunded past the 30-day window.
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