Terms of Service

You must be at least 16 years of age to use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

CiteDash uses Google sign-in for authentication. We do not support password-based accounts. By signing in with Google, you authorize us to receive your name, email address, and profile picture from that provider.

Each account is for a single individual. Sharing account credentials or allowing multiple people to use one account is not permitted. You are responsible for all activity that occurs under your account and must notify us immediately at support@citedash.ai if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that contain false information or are used in violation of these Terms.

CiteDash is an AI-powered deep research platform for academia. The Service enables you to conduct multi-source academic research, generate cited reports, manage references in your library, create structured notes, track assignments, use review Q&A for exam preparation, and export your work in multiple formats.

CiteDash is available on the web, Android, and iOS.

The Service uses third-party large language models and academic search APIs to generate content. While we strive for accuracy, AI-generated content may contain errors, omissions, or inaccuracies. You are responsible for verifying all AI-generated content, citations, and references before relying on them for academic, professional, or any other purposes.

We may modify, update, or discontinue features of the Service at any time. We will make reasonable efforts to notify you of material changes.

4.1 Trial credits. New accounts receive a one-time grant of 100 trial credits upon registration. Trial credits are non-renewable — once consumed, they cannot be restored. Trial credits do not expire while your account remains active.

4.2 Paid subscriptions. Paid plans provide a monthly allocation of credits and access to premium features. Subscriptions are billed monthly and renew automatically unless cancelled before the end of the billing period.

4.3 Monthly credit reset. Monthly subscription credits reset to zero at the start of each billing cycle. Unused monthly credits do not roll over, carry over, or accumulate across billing periods. Each cycle begins with a fresh allocation as defined by your plan tier.

4.4 Subscription expiry and cancellation. When a subscription expires or is cancelled, monthly credits are removed from your account at the end of the billing period. Your research data, documents, and projects remain accessible, but your account reverts to the free tier with no monthly credit allocation.

4.5 Credit consumption. Credits are consumed based on actual AI resource usage. The cost of each operation depends on complexity and output length.

4.6 Payment methods. Payments are processed through Stripe (for card payments) and mobile money providers including MTN Uganda, Airtel Uganda, and M-Pesa Kenya. Mobile money subscriptions do not auto-renew and must be manually renewed before expiry. We do not store your full payment card details on our servers.

4.7 Refunds. Subscription fees are non-refundable except where required by applicable law. If you believe you were charged in error, contact us within 30 days of the charge.

4.8 Price changes. We may adjust pricing at any time. Changes to subscription pricing take effect at the start of your next billing cycle. We will provide at least 14 days' notice of price increases.

5.1 Ownership. You retain all rights, title, and interest in Content you create, upload, or input into the Service. CiteDash does not claim ownership of your Content.

5.2 License to CiteDash. By using the Service, you grant us a limited, non-exclusive, worldwide, royalty-free license to process, store, and transmit your Content solely for the purpose of providing and improving the Service. This license terminates when you delete your Content or your account.

5.3 No AI training. Your Content is not used to train AI models. Your research queries, uploaded documents, and generated reports are processed by third-party AI providers solely to fulfill your requests and are not retained by those providers for training purposes.

5.4 AI-generated output. Subject to these Terms and applicable law, you may use AI-generated research reports and other outputs for your personal and academic purposes. You are responsible for ensuring your use of AI-generated content complies with your institution's academic integrity policies.

5.5 Data export. You may export your Content at any time through the export features available in the Service.

5.6 Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant us an unrestricted, perpetual license to use such feedback without compensation or attribution.

You agree not to:

• Use the Service to generate content that facilitates academic dishonesty, plagiarism, or misrepresentation of authorship in violation of applicable institutional policies.
• Attempt to reverse-engineer, decompile, or extract source code or underlying models from the Service.
• Use automated scripts, bots, or scrapers to access the Service except through our published APIs.
• Circumvent rate limits, credit metering, or any technical restrictions of the Service.
• Upload content that is unlawful, defamatory, obscene, or that infringes the intellectual property rights of any third party.
• Share account credentials or allow multiple individuals to use a single account.
• Use the Service to generate spam, malware, or content intended to deceive or harm others.
• Resell, sublicense, or commercially redistribute the Service or its outputs without prior written consent.

We reserve the right to suspend or terminate your account and remove Content if we determine, in our sole discretion, that you have violated these Terms.

The Service integrates with third-party providers including AI model providers (such as Google, Anthropic, and OpenAI), academic search APIs (such as Semantic Scholar, OpenAlex, and PubMed), authentication providers (Google sign-in via Supabase), and payment processors (Stripe, MTN Mobile Money, Airtel Money, and M-Pesa). Your use of these integrations is subject to the respective third-party terms and privacy policies.

We are not responsible for the availability, accuracy, or content provided by third-party services. Outages or changes in third-party services may temporarily affect the availability or functionality of certain features.

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

Without limiting the foregoing, we do not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) AI-generated content will be accurate, complete, or free from bias; (c) citations or references produced by the Service will be correct or current; or (d) the Service will meet your specific requirements.

CiteDash is a research assistant tool, not a substitute for professional academic judgment. You bear sole responsibility for the accuracy and integrity of any work you submit, publish, or present.

To the maximum extent permitted by law, CiteDash and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of revenue, loss of academic standing, or reputational harm, arising out of or related to your use of the Service.

Our total aggregate liability for all claims arising out of or related to these Terms or the Service shall not exceed the greater of (a) the amount you paid to CiteDash in the twelve (12) months preceding the claim, or (b) one hundred US dollars (US $100).

You may terminate your account at any time by deleting it through your account settings or by contacting us. Upon termination, your right to use the Service ceases immediately.

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violation of these Terms, non-payment, fraudulent activity, or extended inactivity.

Upon account deletion, we retain your data for 90 days in case you wish to reactivate your account. After that period, your Content is permanently deleted. You may export your data before or during this retention period. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 5, 8, 9, 10, and 13.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Service and updating the "Last updated" date above. For significant changes, we may also notify you via email or an in-app notification.

Your continued use of the Service after the revised Terms become effective constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service and delete your account.

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which CiteDash is incorporated, without regard to conflict of law principles.

Any disputes arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration body, except where prohibited by law.

Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and CiteDash regarding the Service.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Waiver. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

If you have any questions about these Terms of Service, you may contact us at: